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The Digital Shop® Blog

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Process Change

The Processes You Need to go Fully Paperless

July 13, 2020

Customers stepping up to the service counter at Downtown Automotive, in Nelson, British Columbia, are in for a pleasant surprise. Earlier this..

Turning Knowledge into a Multi-Million Dollar Business

June 1, 2020

How a car loan became a $2 million business The role data plays in success The "Emergency Car Count Button"  With COVID, looking at growth in a..

Letting Pictures Do The Selling For You

May 19, 2020

The DVI moment of truth  Giving them reasons to buy Relationships pave the way to long-term success Consistent inspections produce better results

Creating Repair Technician Buy-in Using Data

May 12, 2020

Technicians are an essential part of any repair shop, but sometimes it can be challenging to get them to buy-in to changes. Recently, The Digital..

Two Women Shaping the Auto Repair Industry for Generations to Come

April 22, 2020

It’s no secret; women in the automotive repair industry are outnumbered. But, that hasn’t stopped Kathleen Jarosik or Kim Hickey from success.  ..