(866) 949-2848 support@autovitalsinc.com

The Digital Shop® Blog

Posts about

Process Change

Babcock Auto Care: Pt. 2

March 25, 2021

This is part two in a series about Babcock Auto Care. Find part one here.  Babcock Auto Care spent six weeks focusing on its inspection process,..

A Case Worth Studying: Babcock Auto Care

March 18, 2021

Babcock Auto Care deserves a mic drop.  Just ask Mike Bennett, ATI Coach, who shared a case study about the Rochester, Minnesota shop in a recent..

Tire Shop Trailblazer: How Going Digital Made All the Difference

March 8, 2021

Tom Braun, owner of a Tuffy Tire and Auto Service location in Clinton Township, Michigan, spent years being told no when he brought up going..

Processes: The Key to Success (Even When Your Entire Shop Has COVID)

February 4, 2021

Disaster struck Levon Arnold’s shop Long Arm Mechanics, in Garden City, Idaho, late last year when all three of his technicians and his entire..

Host Turned Guest: Tom Dorsey Joins Jay Goninen on Beyond the Wrench

September 30, 2020

Tom Dorsey, host of The Digital Shop Talk Radio, was a guest on this week’s Beyond the Wrench with Jay Goninen. The topic of discussion was an..

The Processes You Need to go Fully Paperless

July 13, 2020

Customers stepping up to the service counter at Downtown Automotive, in Nelson, British Columbia, are in for a pleasant surprise. Earlier this..

Turning Knowledge into a Multi-Million Dollar Business

June 1, 2020

Adam Bendzick owner of Pro Service Automotive Repair in Prior Lake, Minnesota, has been in the business long enough to know that sometimes you..

Letting Pictures Do The Selling For You

May 19, 2020

Some say a picture is worth 1,000 words. For Billy Catching and his team at Aram’s Auto Repair Center in Fresno, California, pictures are worth..

Two Women Shaping the Auto Repair Industry for Generations to Come

April 22, 2020

It’s no secret; women in the automotive repair industry are outnumbered. But, that hasn’t stopped Kathleen Jarosik or Kim Hickey from success.