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The Digital Shop® Blog

Posts about

shop management

7 Simple Steps to a Successful Repair Shop Meeting

June 30, 2020

The value of a good shop meeting 7 easy steps to run a good huddle Inspiring others at The Digital Shop Conference 2020 Using data in meetings to..

Three Reasons Workflow Management Matters at Your Auto Repair Shop

June 18, 2020

Taking the time to prioritize workflow Leadership techniques for staff buy-in 3 reasons workflow takes precedence in the shop

Turning Knowledge into a Multi-Million Dollar Business

June 1, 2020

How a car loan became a $2 million business The role data plays in success The "Emergency Car Count Button"  With COVID, looking at growth in a..

Letting Pictures Do The Selling For You

May 19, 2020

The DVI moment of truth  Giving them reasons to buy Relationships pave the way to long-term success Consistent inspections produce better results

Customers Buy Trust, Not Parts: Why Your SA Matters

May 7, 2020

Finding the right Service Advisor Training your staff to hit high marks Shifting of responsibility to your team Measuring success and mitigating..

Maintenance Mentality Has Paid Off Big-Time For This Small Shop

April 27, 2020

The family business Listening and learning Reports that will "Blow your mind" Why the customers like it, and why their reviews matter

Two Women Shaping the Auto Repair Industry for Generations to Come

April 22, 2020

It’s no secret; women in the automotive repair industry are outnumbered. But, that hasn’t stopped Kathleen Jarosik or Kim Hickey from success.  ..