---
title: The Digital Shop® Blog | COVID-19
description: COVID-19 |
---

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# The Digital Shop® Blog

Posts about

# COVID-19

[![It's All Fun and Games ... Then You See This Shop's Success](https://blog.autovitals.com/hubfs/Copy%20of%20PAY%20IT%20FORWARD.png)](https://blog.autovitals.com/its-all-fun-and-games-...-then-you-see-this-shops-success)

## [It's All Fun and Games ... Then You See This Shop's Success](https://blog.autovitals.com/its-all-fun-and-games-...-then-you-see-this-shops-success)

April 29, 2021

 Bill Rimmer and Ashley Payne from Cooper Lake Automotive joined Tom Dorsey, host of The Digital Shop® Talk Radio, in a recent episode and became..

[Read Full Story](https://blog.autovitals.com/its-all-fun-and-games-...-then-you-see-this-shops-success)

[![A Case Worth Studying: Babcock Auto Care](https://blog.autovitals.com/hubfs/Featured%20Image%20DSTR%20Recap%20%2392-3.png)](https://blog.autovitals.com/a-case-worth-studying-babcock-auto-care)

## [A Case Worth Studying: Babcock Auto Care](https://blog.autovitals.com/a-case-worth-studying-babcock-auto-care)

March 18, 2021

 Babcock Auto Care deserves a mic drop. Just ask Mike Bennett, ATI Coach, who shared a case study about the Rochester, Minnesota shop in a recent..

[Read Full Story](https://blog.autovitals.com/a-case-worth-studying-babcock-auto-care)

[![Processes: The Key to Success (Even When Your Entire Shop Has COVID)](https://blog.autovitals.com/hubfs/Ep.%2093%20Feature%20Image.png)](https://blog.autovitals.com/processes-the-key-to-success-even-when-your-entire-shop-has-covid)

## [Processes: The Key to Success (Even When Your Entire Shop Has COVID)](https://blog.autovitals.com/processes-the-key-to-success-even-when-your-entire-shop-has-covid)

February 4, 2021

 Disaster struck Levon Arnold’s shop Long Arm Mechanics, in Garden City, Idaho, late last year when all three of his technicians and his entire front..

[Read Full Story](https://blog.autovitals.com/processes-the-key-to-success-even-when-your-entire-shop-has-covid)

[![AutoVitals 2020: A Year in Review and A Look Ahead](https://blog.autovitals.com/hubfs/Copy%20of%20Featured%20Image%20DSTR%20Recap%20%2392.png)](https://blog.autovitals.com/autovitals-2020-a-year-in-review-and-a-look-ahead)

## [AutoVitals 2020: A Year in Review and A Look Ahead](https://blog.autovitals.com/autovitals-2020-a-year-in-review-and-a-look-ahead)

January 21, 2021

 2020 is finally in the rearview mirror. As we start what we hope to be a much less turbulent year, it’s a perfect time to look back at the ups and..

[Read Full Story](https://blog.autovitals.com/autovitals-2020-a-year-in-review-and-a-look-ahead)

[![The Digital ShopⓇ Difference: R+W Highlights Role Tech Played in 2020](https://blog.autovitals.com/hubfs/Copy%20of%20Featured%20Image%20Blog%20%236-3.png)](https://blog.autovitals.com/the-digital-shop-difference-rw-highlights-role-tech-played-in-2020)

## [The Digital ShopⓇ Difference: R+W Highlights Role Tech Played in 2020](https://blog.autovitals.com/the-digital-shop-difference-rw-highlights-role-tech-played-in-2020)

January 6, 2021

 We’re proud to say we knew him when. Our friend, client, and frequent podcast guest Frank Scandura, owner of Frank’s European Service in Las Vegas,..

[Read Full Story](https://blog.autovitals.com/the-digital-shop-difference-rw-highlights-role-tech-played-in-2020)

[![COVID Changes Reap Rewards](https://blog.autovitals.com/hubfs/russ.jpg)](https://blog.autovitals.com/covid-changes-reap-rewards)

## [COVID Changes Reap Rewards](https://blog.autovitals.com/covid-changes-reap-rewards)

October 29, 2020

 During normal times, the numbers Russ Crosby is producing at his auto repair shop, Russ’s Wrench in Clinton, New Jersey, would be impressive. In the..

[Read Full Story](https://blog.autovitals.com/covid-changes-reap-rewards)

[![Growth mindset leads to success and innovation](https://blog.autovitals.com/hubfs/Untitled%20design-2.png)](https://blog.autovitals.com/growth-mindset-leads-to-success-and-innovation)

## [Growth mindset leads to success and innovation](https://blog.autovitals.com/growth-mindset-leads-to-success-and-innovation)

October 8, 2020

 COVID has turned 2020 upside down, but for Frank Scandura and Carlos Contreras, it is business as usual thanks to the processes they already had in..

[Read Full Story](https://blog.autovitals.com/growth-mindset-leads-to-success-and-innovation)

[![4 ingredients to COVID-Era ARO increases](https://blog.autovitals.com/hubfs/Blog%20Media/Featured%20Images/Blog-Featured-Image-Four-Ingredients-to-COVID-Era-ARO-increases-02.png)](https://blog.autovitals.com/four-ingredients-to-covid-era-aro-increases)

## [4 ingredients to COVID-Era ARO increases](https://blog.autovitals.com/four-ingredients-to-covid-era-aro-increases)

July 22, 2020

 The digital shop is more than just a tool, it's an entire mindset and process, and during the uncertain times of COVID-19, it is the catalyst for a..

[Read Full Story](https://blog.autovitals.com/four-ingredients-to-covid-era-aro-increases)

[![Turning Knowledge into a Multi-Million Dollar Business](https://blog.autovitals.com/hubfs/Blog%20Media/Featured%20Images/Blog-Featured-Image-Turning-Knowledge-into-a-Multi-Million-Dollar-Business-04.png)](https://blog.autovitals.com/turning-knowledge-into-a-multi-million-dollar-business)

## [Turning Knowledge into a Multi-Million Dollar Business](https://blog.autovitals.com/turning-knowledge-into-a-multi-million-dollar-business)

June 1, 2020

 Adam Bendzick owner of Pro Service Automotive Repair in Prior Lake, Minnesota, has been in the business long enough to know that sometimes you have..

[Read Full Story](https://blog.autovitals.com/turning-knowledge-into-a-multi-million-dollar-business)

[![Letting Pictures Do The Selling For You](https://blog.autovitals.com/hubfs/Blog%20Media/Featured%20Images/Blog-Featured-Image-Letting-Pictures-Do-The-Selling-For-You-01.jpg)](https://blog.autovitals.com/letting-pictures-do-the-selling-for-you)

## [Letting Pictures Do The Selling For You](https://blog.autovitals.com/letting-pictures-do-the-selling-for-you)

May 19, 2020

 Some say a picture is worth 1,000 words. For Billy Catching and his team at Aram’s Auto Repair Center in Fresno, California, pictures are worth about..

[Read Full Story](https://blog.autovitals.com/letting-pictures-do-the-selling-for-you)

### Posts by Topic

- [Digital Shop (47)](https://blog.autovitals.com/tag/digital-shop)
- [auto repair shop (44)](https://blog.autovitals.com/tag/auto-repair-shop)
- [automotive shop management software (31)](https://blog.autovitals.com/tag/automotive-shop-management-software)
- [Auto Shop (29)](https://blog.autovitals.com/tag/auto-shop)
- [Autovitals (29)](https://blog.autovitals.com/tag/autovitals)
- [DVI (29)](https://blog.autovitals.com/tag/dvi)
- [shop management (25)](https://blog.autovitals.com/tag/shop-management)
- [workflow (18)](https://blog.autovitals.com/tag/workflow)
- [Digital Marketing (17)](https://blog.autovitals.com/tag/digital-marketing)
- [BCP (16)](https://blog.autovitals.com/tag/bcp)
- [CRM (15)](https://blog.autovitals.com/tag/crm)
- [auto repair shop marketing (15)](https://blog.autovitals.com/tag/auto-repair-shop-marketing)
- [Staff Buy-In (14)](https://blog.autovitals.com/tag/staff-buy-in)
- [Best Practice (13)](https://blog.autovitals.com/tag/best-practice)
- [aro (13)](https://blog.autovitals.com/tag/aro)
- [Consistency (11)](https://blog.autovitals.com/tag/consistency)
- [Digital Vehicle Inspection (11)](https://blog.autovitals.com/tag/digital-vehicle-inspection)
- [Process Change (11)](https://blog.autovitals.com/tag/process-change)
- [Tech (11)](https://blog.autovitals.com/tag/tech)
- [service advisor (11)](https://blog.autovitals.com/tag/service-advisor)
- [COVID-19 (10)](https://blog.autovitals.com/tag/covid-19)
- [KPIs (10)](https://blog.autovitals.com/tag/kpis)
- [Shop Culture (10)](https://blog.autovitals.com/tag/shop-culture)
- [Websites (10)](https://blog.autovitals.com/tag/websites)
- [AutoVitals News (8)](https://blog.autovitals.com/tag/autovitals-news)
- [Integration (8)](https://blog.autovitals.com/tag/integration)
- [Website (8)](https://blog.autovitals.com/tag/website)
- [automotive shop software (8)](https://blog.autovitals.com/tag/automotive-shop-software)
- [Announcement (7)](https://blog.autovitals.com/tag/announcement)
- [Automotive Technician (7)](https://blog.autovitals.com/tag/automotive-technician)
- [Press Release (7)](https://blog.autovitals.com/tag/press-release)
- [Partners (6)](https://blog.autovitals.com/tag/partners)
- [auto repair marketing company (6)](https://blog.autovitals.com/tag/auto-repair-marketing-company)
- [auto repair shop SEO (6)](https://blog.autovitals.com/tag/auto-repair-shop-seo)
- [New Features (5)](https://blog.autovitals.com/tag/new-features)
- [auto repair services (5)](https://blog.autovitals.com/tag/auto-repair-services)
- [best auto repair software (5)](https://blog.autovitals.com/tag/best-auto-repair-software)
- [Coaching (4)](https://blog.autovitals.com/tag/coaching)
- [Customer Reviews (4)](https://blog.autovitals.com/tag/customer-reviews)
- [Paperless (4)](https://blog.autovitals.com/tag/paperless)
- [Reviews (4)](https://blog.autovitals.com/tag/reviews)
- [auto shop management (4)](https://blog.autovitals.com/tag/auto-shop-management)
- [multishop (4)](https://blog.autovitals.com/tag/multishop)
- [smartflow (4)](https://blog.autovitals.com/tag/smartflow)
- [Automotive Technician Shortage (3)](https://blog.autovitals.com/tag/automotive-technician-shortage)
- [DRIVE Shops (3)](https://blog.autovitals.com/tag/drive-shops)
- [Digital Shop Conference (3)](https://blog.autovitals.com/tag/digital-shop-conference)
- [Industry Events (3)](https://blog.autovitals.com/tag/industry-events)
- [Meineke (3)](https://blog.autovitals.com/tag/meineke)
- [NAPA (3)](https://blog.autovitals.com/tag/napa)
- [Shop-Ware (3)](https://blog.autovitals.com/tag/shop-ware)
- [auto parts inventory (3)](https://blog.autovitals.com/tag/auto-parts-inventory)
- [auto shop efficiency (3)](https://blog.autovitals.com/tag/auto-shop-efficiency)
- [automotive repair invoice app (3)](https://blog.autovitals.com/tag/automotive-repair-invoice-app)
- [creative (3)](https://blog.autovitals.com/tag/creative)
- [drop off (3)](https://blog.autovitals.com/tag/drop-off)
- [training (3)](https://blog.autovitals.com/tag/training)
- [web based auto repair software (3)](https://blog.autovitals.com/tag/web-based-auto-repair-software)
- [Automotive text messaging (2)](https://blog.autovitals.com/tag/automotive-text-messaging)
- [Bookkeeping for auto repair shops (2)](https://blog.autovitals.com/tag/bookkeeping-for-auto-repair-shops)
- [Case Study (2)](https://blog.autovitals.com/tag/case-study)
- [POS (2)](https://blog.autovitals.com/tag/pos)
- [Picture Edits (2)](https://blog.autovitals.com/tag/picture-edits)
- [Protractor (2)](https://blog.autovitals.com/tag/protractor)
- [Recruiting (2)](https://blog.autovitals.com/tag/recruiting)
- [RepairPal (2)](https://blog.autovitals.com/tag/repairpal)
- [TeE-Times (2)](https://blog.autovitals.com/tag/tee-times)
- [The Digital Shop Talk Radio (2)](https://blog.autovitals.com/tag/the-digital-shop-talk-radio)
- [inventory management (2)](https://blog.autovitals.com/tag/inventory-management)
- [loyalty (2)](https://blog.autovitals.com/tag/loyalty)
- [Auto mechanic interview questions (1)](https://blog.autovitals.com/tag/auto-mechanic-interview-questions)
- [BayIQ (1)](https://blog.autovitals.com/tag/bayiq)
- [Building a Bench (1)](https://blog.autovitals.com/tag/building-a-bench)
- [Campaign Manager (1)](https://blog.autovitals.com/tag/campaign-manager)
- [Canned Jobs (1)](https://blog.autovitals.com/tag/canned-jobs)
- [Community (1)](https://blog.autovitals.com/tag/community)
- [GMB (1)](https://blog.autovitals.com/tag/gmb)
- [Guided Inspection (1)](https://blog.autovitals.com/tag/guided-inspection)
- [Hiring (1)](https://blog.autovitals.com/tag/hiring)
- [Interview (1)](https://blog.autovitals.com/tag/interview)
- [MRT (1)](https://blog.autovitals.com/tag/mrt)
- [Motorist Approval (1)](https://blog.autovitals.com/tag/motorist-approval)
- [Q&A (1)](https://blog.autovitals.com/tag/qa)
- [Remote Work (1)](https://blog.autovitals.com/tag/remote-work)
- [Service Writer (1)](https://blog.autovitals.com/tag/service-writer)
- [TVP (1)](https://blog.autovitals.com/tag/tvp)
- [Tekmetric (1)](https://blog.autovitals.com/tag/tekmetric)
- [The Digital Shop Summit (1)](https://blog.autovitals.com/tag/the-digital-shop-summit)
- [Who's in our shop? (1)](https://blog.autovitals.com/tag/whos-in-our-shop)
- [auto parts (1)](https://blog.autovitals.com/tag/auto-parts)
- [auto repair shop financing (1)](https://blog.autovitals.com/tag/auto-repair-shop-financing)
- [best auto repair shop websites (1)](https://blog.autovitals.com/tag/best-auto-repair-shop-websites)
- [estimate (1)](https://blog.autovitals.com/tag/estimate)
- [financing (1)](https://blog.autovitals.com/tag/financing)
- [inflation (1)](https://blog.autovitals.com/tag/inflation)
- [marketing plan (1)](https://blog.autovitals.com/tag/marketing-plan)
- [parts catalog (1)](https://blog.autovitals.com/tag/parts-catalog)
- [pricing (1)](https://blog.autovitals.com/tag/pricing)
- [retention (1)](https://blog.autovitals.com/tag/retention)
- [script (1)](https://blog.autovitals.com/tag/script)
- [social media (1)](https://blog.autovitals.com/tag/social-media)
- [social media marketing (1)](https://blog.autovitals.com/tag/social-media-marketing)

see all

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### The Digital Shop®

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