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The Digital Shop® Blog

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COVID-19

A Case Worth Studying: Babcock Auto Care

March 18, 2021

Babcock Auto Care deserves a mic drop.  Just ask Mike Bennett, ATI Coach, who shared a case study about the Rochester, Minnesota shop in a recent..

Processes: The Key to Success (Even When Your Entire Shop Has COVID)

February 4, 2021

Disaster struck Levon Arnold’s shop Long Arm Mechanics, in Garden City, Idaho, late last year when all three of his technicians and his entire..

AutoVitals 2020: A Year in Review and A Look Ahead

January 21, 2021

2020 is finally in the rearview mirror. As we start what we hope to be a much less turbulent year, it’s a perfect time to look back at the ups and..

The Digital ShopⓇ Difference: R+W Highlights Role Tech Played in 2020

January 6, 2021

We’re proud to say we knew him when. Our friend, client, and frequent podcast guest Frank Scandura, owner of Frank’s European Service in Las..

COVID Changes Reap Rewards

October 29, 2020

During normal times, the numbers Russ Crosby is producing at his auto repair shop, Russ’s Wrench in Clinton, New Jersey, would be impressive. In..

Growth mindset leads to success and innovation

October 8, 2020

COVID has turned 2020 upside down, but for Frank Scandura and Carlos Contreras, it is business as usual thanks to the processes they already had..

4 ingredients to COVID-Era ARO increases

July 22, 2020

The digital shop is more than just a tool, it's an entire mindset and process, and during the uncertain times of COVID-19, it is the catalyst for..

Turning Knowledge into a Multi-Million Dollar Business

June 1, 2020

Adam Bendzick owner of Pro Service Automotive Repair in Prior Lake, Minnesota, has been in the business long enough to know that sometimes you..

Letting Pictures Do The Selling For You

May 19, 2020

Some say a picture is worth 1,000 words. For Billy Catching and his team at Aram’s Auto Repair Center in Fresno, California, pictures are worth..