---
title: The Digital Shop® Blog | shop management (3)
description: shop management |  (3)
---

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# The Digital Shop® Blog

Posts about

# shop management (3)

[![Turning Knowledge into a Multi-Million Dollar Business](https://blog.autovitals.com/hubfs/Blog%20Media/Featured%20Images/Blog-Featured-Image-Turning-Knowledge-into-a-Multi-Million-Dollar-Business-04.png)](https://blog.autovitals.com/turning-knowledge-into-a-multi-million-dollar-business)

## [Turning Knowledge into a Multi-Million Dollar Business](https://blog.autovitals.com/turning-knowledge-into-a-multi-million-dollar-business)

June 1, 2020

 Adam Bendzick owner of Pro Service Automotive Repair in Prior Lake, Minnesota, has been in the business long enough to know that sometimes you have..

[Read Full Story](https://blog.autovitals.com/turning-knowledge-into-a-multi-million-dollar-business)

[![Letting Pictures Do The Selling For You](https://blog.autovitals.com/hubfs/Blog%20Media/Featured%20Images/Blog-Featured-Image-Letting-Pictures-Do-The-Selling-For-You-01.jpg)](https://blog.autovitals.com/letting-pictures-do-the-selling-for-you)

## [Letting Pictures Do The Selling For You](https://blog.autovitals.com/letting-pictures-do-the-selling-for-you)

May 19, 2020

 Some say a picture is worth 1,000 words. For Billy Catching and his team at Aram’s Auto Repair Center in Fresno, California, pictures are worth about..

[Read Full Story](https://blog.autovitals.com/letting-pictures-do-the-selling-for-you)

[![Customers Buy Trust, Not Parts: Why Your SA Matters](https://blog.autovitals.com/hubfs/Blog%20Media/Featured%20Images/Blog-Featured-Image-Customers-Buy-Trust-Not-Parts-Why-Your-SA-Matters-02.png)](https://blog.autovitals.com/customers-buy-trust-not-parts-why-your-sa-matters)

## [Customers Buy Trust, Not Parts: Why Your SA Matters](https://blog.autovitals.com/customers-buy-trust-not-parts-why-your-sa-matters)

May 7, 2020

 Personality, empathy, patience; these are a few of the most important qualities for a service advisor (SA) according to digital shop owners Frank..

[Read Full Story](https://blog.autovitals.com/customers-buy-trust-not-parts-why-your-sa-matters)

[![Maintenance Mentality Has Paid Off Big-Time For This Small Shop](https://blog.autovitals.com/hubfs/Blog%20Media/Featured%20Images/Blog-Featured-Image-Maintenance-Mentality-Has-Paid-Off-Big-Time-For-This-Small-Shop-01.jpg)](https://blog.autovitals.com/maintenance-mentality-has-paid-off-big-time-for-this-small-shop)

## [Maintenance Mentality Has Paid Off Big-Time For This Small Shop](https://blog.autovitals.com/maintenance-mentality-has-paid-off-big-time-for-this-small-shop)

April 27, 2020

 Aden McDonnell is no stranger to car shops. He grew up in the shop his parents opened and has worked in the industry his entire career. But he..

[Read Full Story](https://blog.autovitals.com/maintenance-mentality-has-paid-off-big-time-for-this-small-shop)

[![Two Women Shaping the Auto Repair Industry for Generations to Come](https://blog.autovitals.com/hubfs/Blog%20Media/Featured%20Images/Blog-Featured-Image-Two-Women-Shaping-the-Auto-Repair-Industry-for-Generations-to-Come-01.jpg)](https://blog.autovitals.com/two-women-shaping-the-auto-repair-industry-for-generations-to-come)

## [Two Women Shaping the Auto Repair Industry for Generations to Come](https://blog.autovitals.com/two-women-shaping-the-auto-repair-industry-for-generations-to-come)

April 22, 2020

 It’s no secret; women in the automotive repair industry are outnumbered. But, that hasn’t stopped Kathleen Jarosik or Kim Hickey from success.

[Read Full Story](https://blog.autovitals.com/two-women-shaping-the-auto-repair-industry-for-generations-to-come)

[Prev](https://blog.autovitals.com/tag/shop-management/page/2) [1](https://blog.autovitals.com/tag/shop-management/page/1) [2](https://blog.autovitals.com/tag/shop-management/page/2) [3](https://blog.autovitals.com/tag/shop-management/page/3) [Next](https://blog.autovitals.com/tag/shop-management/page/4)

### Posts by Topic

- [Digital Shop (47)](https://blog.autovitals.com/tag/digital-shop)
- [auto repair shop (44)](https://blog.autovitals.com/tag/auto-repair-shop)
- [automotive shop management software (31)](https://blog.autovitals.com/tag/automotive-shop-management-software)
- [Auto Shop (29)](https://blog.autovitals.com/tag/auto-shop)
- [Autovitals (29)](https://blog.autovitals.com/tag/autovitals)
- [DVI (29)](https://blog.autovitals.com/tag/dvi)
- [shop management (25)](https://blog.autovitals.com/tag/shop-management)
- [workflow (18)](https://blog.autovitals.com/tag/workflow)
- [Digital Marketing (17)](https://blog.autovitals.com/tag/digital-marketing)
- [BCP (16)](https://blog.autovitals.com/tag/bcp)
- [CRM (15)](https://blog.autovitals.com/tag/crm)
- [auto repair shop marketing (15)](https://blog.autovitals.com/tag/auto-repair-shop-marketing)
- [Staff Buy-In (14)](https://blog.autovitals.com/tag/staff-buy-in)
- [Best Practice (13)](https://blog.autovitals.com/tag/best-practice)
- [aro (13)](https://blog.autovitals.com/tag/aro)
- [Consistency (11)](https://blog.autovitals.com/tag/consistency)
- [Digital Vehicle Inspection (11)](https://blog.autovitals.com/tag/digital-vehicle-inspection)
- [Process Change (11)](https://blog.autovitals.com/tag/process-change)
- [Tech (11)](https://blog.autovitals.com/tag/tech)
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- [COVID-19 (10)](https://blog.autovitals.com/tag/covid-19)
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- [auto parts inventory (3)](https://blog.autovitals.com/tag/auto-parts-inventory)
- [auto shop efficiency (3)](https://blog.autovitals.com/tag/auto-shop-efficiency)
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- [Automotive text messaging (2)](https://blog.autovitals.com/tag/automotive-text-messaging)
- [Bookkeeping for auto repair shops (2)](https://blog.autovitals.com/tag/bookkeeping-for-auto-repair-shops)
- [Case Study (2)](https://blog.autovitals.com/tag/case-study)
- [POS (2)](https://blog.autovitals.com/tag/pos)
- [Picture Edits (2)](https://blog.autovitals.com/tag/picture-edits)
- [Protractor (2)](https://blog.autovitals.com/tag/protractor)
- [Recruiting (2)](https://blog.autovitals.com/tag/recruiting)
- [RepairPal (2)](https://blog.autovitals.com/tag/repairpal)
- [TeE-Times (2)](https://blog.autovitals.com/tag/tee-times)
- [The Digital Shop Talk Radio (2)](https://blog.autovitals.com/tag/the-digital-shop-talk-radio)
- [inventory management (2)](https://blog.autovitals.com/tag/inventory-management)
- [loyalty (2)](https://blog.autovitals.com/tag/loyalty)
- [Auto mechanic interview questions (1)](https://blog.autovitals.com/tag/auto-mechanic-interview-questions)
- [BayIQ (1)](https://blog.autovitals.com/tag/bayiq)
- [Building a Bench (1)](https://blog.autovitals.com/tag/building-a-bench)
- [Campaign Manager (1)](https://blog.autovitals.com/tag/campaign-manager)
- [Canned Jobs (1)](https://blog.autovitals.com/tag/canned-jobs)
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- [GMB (1)](https://blog.autovitals.com/tag/gmb)
- [Guided Inspection (1)](https://blog.autovitals.com/tag/guided-inspection)
- [Hiring (1)](https://blog.autovitals.com/tag/hiring)
- [Interview (1)](https://blog.autovitals.com/tag/interview)
- [MRT (1)](https://blog.autovitals.com/tag/mrt)
- [Motorist Approval (1)](https://blog.autovitals.com/tag/motorist-approval)
- [Q&A (1)](https://blog.autovitals.com/tag/qa)
- [Remote Work (1)](https://blog.autovitals.com/tag/remote-work)
- [Service Writer (1)](https://blog.autovitals.com/tag/service-writer)
- [TVP (1)](https://blog.autovitals.com/tag/tvp)
- [Tekmetric (1)](https://blog.autovitals.com/tag/tekmetric)
- [The Digital Shop Summit (1)](https://blog.autovitals.com/tag/the-digital-shop-summit)
- [Who's in our shop? (1)](https://blog.autovitals.com/tag/whos-in-our-shop)
- [auto parts (1)](https://blog.autovitals.com/tag/auto-parts)
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- [parts catalog (1)](https://blog.autovitals.com/tag/parts-catalog)
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- [retention (1)](https://blog.autovitals.com/tag/retention)
- [script (1)](https://blog.autovitals.com/tag/script)
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