Maintenance Mentality Has Paid Off Big-Time For This Small Shop
April 27, 2020
Aden McDonnell is no stranger to car shops. He grew up in the shop his parents opened and has worked in the industry his entire career. But he..
The Digital Shop® Blog
Posts about
shop management (3)
Turning Knowledge into a Multi-Million Dollar Business
June 1, 2020
Adam Bendzick owner of Pro Service Automotive Repair in Prior Lake, Minnesota, has been in the business long enough to know that sometimes you have..
Letting Pictures Do The Selling For You
May 19, 2020
Some say a picture is worth 1,000 words. For Billy Catching and his team at Aram’s Auto Repair Center in Fresno, California, pictures are worth about..
Customers Buy Trust, Not Parts: Why Your SA Matters
May 7, 2020
Personality, empathy, patience; these are a few of the most important qualities for a service advisor (SA) according to digital shop owners Frank..
Two Women Shaping the Auto Repair Industry for Generations to Come
April 22, 2020
It’s no secret; women in the automotive repair industry are outnumbered. But, that hasn’t stopped Kathleen Jarosik or Kim Hickey from success.