The Digital Shop® Blog
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shop management
5 Best Practices For Auto Repair Shop Text Appointment Reminders
July 29, 2022
If you want to send targeted messages to your customers, you need to know when and where to reach them most effectively. In the past, many auto..
Webinar Recap: Is Your Website Working For You?
September 29, 2021
Last week, we hosted a website webinar to discuss how custom, modern websites translate into higher car counts and ARO and about the importance of..
Episode 130 - AutoVitals & Tekmetric Partner for High Shop Productivity
August 11, 2021
Last week on Digital Shop Talk Radio, Bill and Uwe welcomed guests Sunil Patel, president and CEO of Tekmetric, Brian DeRoss, a senior technical..
Workflow Management Made Simple
July 7, 2021
Greg Masewic, a Meineke multi-shop owner, and our Digital Shop® Talk Radio hosts, Bill and Uwe, spent some time discussing process changes and..
Process Changes For Future Proofing Your Business
June 30, 2021
Bruce Williams of Rivers Edge Services, Frank Scandura of Frank’s European Service, and our Digital Shop® Talk Radio host, Bill Connor, were on a ..
Do you Need a Production Manager or Shop Foreman at your Shop?
May 27, 2021
It’s no secret; automotive repair shops have changed in the last decade. Shops that used to be filled with only techs and service advisors are now..
Processes: The Key to Success (Even When Your Entire Shop Has COVID)
February 4, 2021
Disaster struck Levon Arnold’s shop Long Arm Mechanics, in Garden City, Idaho, late last year when all three of his technicians and his entire front..
More Than Just Repair: These Shops Care About Cars and Community
January 29, 2021
It’s no secret that Fred Gestwicki, owner of Fix-it With Fred, and Russ Crosby, owner of Russ’s Wrench, love cars. But they share another passion -..
Your 'Next Great Opportunity': AutoVitals Campaign Manager
December 21, 2020
“We’re always looking for the next great opportunity, and it’s been sitting in our lap for a long time.” Russ Crosby, the owner of Russ’s Wrench in..
Techs Writing Estimates? Not at These Shops
December 4, 2020
Should your techs be writing estimates? That was the topic of discussion on a recent episode of The Digital Shop® Talk Radio. Neil Daly from ..