The Digital Shop® Blog
Posts about
CRM
What does Workflow Management for Auto Repair Shops Mean?
June 5, 2023
How many times per day is the average auto shop service advisor interrupted by activity around their garage? You might think this only happens once..
Which Features Matter the Most in CRM Software for Auto Repair?
March 23, 2023
Like any auto shop knows, delivering a positive, memorable customer experience is what keeps customers coming back. Sixty-one percent of all..
AutoVitals Adds Web.X to Suite of Shop Success Solutions
May 4, 2021
AutoVitals’ standalone website and digital marketing solution enables independent auto repair shop owners to strengthen branding and recognition,..
Babcock Auto Care: Pt. 2
March 25, 2021
This is part two in a series about Babcock Auto Care. Find part one here. Babcock Auto Care spent six weeks focusing on its inspection process, and..
Your 'Next Great Opportunity': AutoVitals Campaign Manager
December 21, 2020
“We’re always looking for the next great opportunity, and it’s been sitting in our lap for a long time.” Russ Crosby, the owner of Russ’s Wrench in..
3 Ways to Make the Most of Slow Times
October 15, 2020
In early September, Tom Dorsey, host of The Digital Shop® Talk Radio, posted a question on his Facebook page. “How does your shop handle down time?..
Why The Digital Shop®?
October 1, 2020
“Why do I need a digital shop when my paper and whiteboards work just fine?” At AutoVitals, we have heard versions of this statement for years as we..
Reclaiming and Reallocating Shop Time in 10 Weeks Flat
July 29, 2020
Time; a four-letter word that can be the difference between crew pushback or increased revenue at your auto repair shop.
Turning Knowledge into a Multi-Million Dollar Business
June 1, 2020
Adam Bendzick owner of Pro Service Automotive Repair in Prior Lake, Minnesota, has been in the business long enough to know that sometimes you have..
Letting Pictures Do The Selling For You
May 19, 2020
Some say a picture is worth 1,000 words. For Billy Catching and his team at Aram’s Auto Repair Center in Fresno, California, pictures are worth about..