The Digital Shop® Blog
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How To Turn First-Time Visitors Into Loyal Customers
January 30, 2026
The moment a customer walks through your door, they start evaluating your shop. From the check-in process to how clearly their inspection results are..
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AutoVitals’ 2026 Vision and Product Roadmap
January 23, 2026
AutoVitals kicked off the new year with a webinar outlining its 2026 vision and product roadmap—a transparent, feature-rich overview of what's ahead..
How Often Auto Repair Shops Should Follow Up With Customers
January 22, 2026
The timing of customer follow-ups is critical. Too soon, and it might feel intrusive. Too late, and the opportunity is lost. If you’re just joining..
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How an Auto Repair CRM Boosts Customer Retention in the Slow Season
January 13, 2026
The start of the year often brings slower traffic into many auto repair shops. While this drop in volume might be concerning, it also presents a..
Victory Auto Service Increases ARO Across 28 Locations With AutoVitals
January 6, 2026
As Victory Auto Service & Glass continued to expand across Minnesota, Wisconsin, and Florida, leadership recognized a growing challenge: customer..
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How Auto Shops Can Start Servicing EVs and Hybrids
December 30, 2025
As the number of electric and hybrid vehicles on the road grows, the independent auto repair industry faces a clear choice: adapt or risk falling..
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Auto Shop Strategies to Beat the January Slowdown
December 23, 2025
Every year, January hits, and many auto repair shops feel the slowdown. After the rush of holiday travel and pre-winter inspections, customers pull..
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Winter Car Maintenance: Must-Do Services for Cold Weather
December 16, 2025
When temperatures drop, car trouble rises. Every shop knows winter is hard on vehicles, but your customers might not realize how quickly the cold can..
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Feeling the Slow Season? Here’s How to Boost Revenue Without Relying on Walk-Ins
December 3, 2025
For many independent auto repair shops, the slow season hits like clockwork. Whether it’s post-holiday lulls or the heat of summer when fewer people..
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Is Your Shop Keeping Up With Today’s Tech-Savvy Customers?
November 26, 2025
The next generation of car owners is already here. Gen Z and Millennials now make up the largest group of drivers on the road, and they’re bringing..