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Dustin Anaas

4 ingredients to COVID-Era ARO increases

July 22, 2020

The digital shop is more than just a tool, it's an entire mindset and process, and during the uncertain times of COVID-19, it is the catalyst for..

The Processes You Need to go Fully Paperless

July 13, 2020

Customers stepping up to the service counter at Downtown Automotive, in Nelson, British Columbia, are in for a pleasant surprise. Earlier this..

Driving Growth With Consistency in the Auto Repair Shop

July 6, 2020

“The name of this episode is what, consistent processes? We were just talking earlier, saying the only thing consistent about our process is that..

7 Simple Steps to a Successful Repair Shop Meeting

June 30, 2020

If you aren’t meeting with your automotive shop crew regularly, you aren’t doing it right.  Frank Scandura, the owner of Frank’s European Service..

3 Reasons Workflow Management Matters at Your Auto Repair Shop

June 18, 2020

“Workflow is the spine of the automotive industry,” says Fred Gestwicki, owner of Fix-it with Fred, in Canton, Ohio. It doesn’t matter if you have..

4 Ways to Add Value to Your Digital Vehicle Inspections (DVI)

June 9, 2020

Getting the team on the same page Equipping staff with the tools needed to succeed Personal touches pay off with customers Perfecting the..

Turning Knowledge into a Multi-Million Dollar Business

June 1, 2020

Adam Bendzick owner of Pro Service Automotive Repair in Prior Lake, Minnesota, has been in the business long enough to know that sometimes you..

6 Things to Consider Before Opening Another Location

May 26, 2020

Decades in the making 6 deal-breakers to think about when considering expansion Embracing the community pays dividends How to use technology to..

Letting Pictures Do The Selling For You

May 19, 2020

The DVI moment of truth  Giving them reasons to buy Relationships pave the way to long-term success Consistent inspections produce better..

Creating Repair Technician Buy-in Using Data

May 12, 2020

Technicians are an essential part of any repair shop, but sometimes it can be challenging to get them to buy-in to changes. Recently, The Digital..