Each year, at ATI’s SuperConference, ATI shines a spotlight on the very best in the automotive repair industry. The ATI TOP Shop awards highlight shops and individuals who are raising the bar in operations, customer experience, and leadership.

We’re proud to see that tradition continue, with several AutoVitals clients recognized among this year’s winners. 

Service Advisor of the Year: Jourdan Ryan 

Jourdan Ryan of Ryan’s Servicenter, LLC, earning Service Advisor of the Year, shows the qualities needed to succeed as a Service Advisor today.

As part of a long-time AutoVitals client (since 2013), Jourdan has been operating in a shop environment that prioritizes transparency, consistency, and a fully digital workflow. By equipping their team with tools for digital inspections, real-time customer communication, automated workflow management, and consistent online engagement, the shop has built a customer experience that’s both efficient and relationship-driven.

Service advisors are the bridge between the shop and the customer, and Jourdan exemplifies what happens when that bridge is built on clear communication and trust.

This recognition builds on an already impressive track record. In 2023, Ryan’s Servicenter was honored with ATI’s Humanitarian of the Year Award, highlighting their deep commitment to community impact alongside operational excellence. 

Wayside Garage: Top Shop ($2–3 Million) 

Wayside Garage, owned by Stacey, Samuel & Sabrina Diaz, continues to prove what sustained excellence looks like.

An AutoVitals client since 2018, their team has built a system centered around streamlined shop workflows, digital vehicle inspections with clear visuals, and consistent customer communication throughout the repair process. Their recognition as a Top Shop in the $2–3 million category reflects years of commitment to operational discipline and customer-first processes.

Scott’s Ivy Exxon Automotive & Tire: Top Shop ($1–2 Million) 

With roots dating back to 2016 as an AutoVitals client, Scott’s Ivy Exxon Automotive & Tire has built a reputation for steady, scalable success.

Now recognized as a Top Shop in the $1–2 million category, their approach combines AutoVitals digital inspections and workflow management with targeted retention and marketing through BayIQ, creating a strong connection between shop operations and customer engagement. This achievement reflects years of consistent execution and operational discipline.

The Collins Business Group: Top 5 MSO

Multi-shop operations come with a unique set of challenges, and The Collins Business Group is clearly mastering them.

Recognized as a Top 5 MSO, this group operates three locations using AutoVitals to enable standardized workflows, operational visibility, technician accountability, and consistent communication across all locations.

Scaling successfully requires maintaining quality and consistency across every location. The Collins Business Group is a strong example of how the right systems support that kind of expansion.

What These Wins Represent

Awards like these are the result of years of refining processes, building strong teams, and committing to a better customer experience.

Across all of these winners, there’s a common thread:

• Consistent workflows
• Clear communication with customers
• Strong operational visibility
• A willingness to adopt and optimize digital tools

We’re honored to play a part in their journey and even more excited to see what they accomplish next.

Congratulations to All 2025 ATI Winners

To Jourdan Ryan, Wayside Garage, Scott’s Ivy Exxon Automotive & Tire, and The Collins Business Group—congratulations on this well-earned recognition.

Your commitment to excellence continues to move the industry forward.